Information Collected and Used
Zork Entertainment's primary objective in collecting users’ information is to provide and enhance the Service and to enable users to easily navigate and enjoy the Service.
When users install any of the Zork Entertainment games or applications, Zork Entertainment may collect and record the information users provide voluntarily through the site where the games users install are released. We receive and store information about you such as:
• Information you provide to us:
We collect information you provide to us which probably includes: your name, your nickname, identity number, gender, age, email address, address or postal code, payment method(s), and telephone number、location. In certain countries, we might need to collect a government identification number for purposes such as billing and tax compliance. We collect this information in a number of ways, including when you enter it while using our service, interact with our Customer Service, or participate in surveys or marketing promotions.
• Information we collect automatically:
We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your computer or other device used to access our service (such as gaming systems, smart TVs, mobile devices, and set top boxes). This information includes:
1、 your activity on the Zork Entertainment service, including but not limited to all the game data in your Zork Entertainment account;
3、 details of your interactions with Customer Service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings;
4、 Device model, device IDs，operating system version, or other unique identifiers, battery, internet type, signal strength, etc；
5、 advertising identifiers, such as those on mobile devices, tablets, and streaming media devices that include such identifiers;
6、 device and software characteristics (such as type and configuration), connection information, statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information;
• Information from other sources:
We also obtain information from other sources. We protect this information according to the practices described in this Privacy Statement, plus any additional restrictions imposed by the source of the data. These sources vary over time, but could include:
1、 service providers that help us determine a location based on your IP address in order to customize our service and for other uses consistent with this Privacy Statement;
2、 select partners that make our service available on their device or with which we offer co-branded services or engage in joint marketing activities;
3、 payment service providers who provide us with updated payment method information based on their relationship with you;
4、 online and offline data providers, from which we obtain demographic, interest based and online advertising related data;
5、 publicly-available sources such as open government databases.
Use of Information
We use information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders and your payments, and to communicate with you on these and other topics. For example, we use information to:
• determine your general geographic location, provide localized content, provide you with customized and personalized viewing recommendations for games、movies and TV shows we think will be of interest to you, determine your Internet service provider, and help us quickly and efficiently respond to inquiries and requests;
• prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforcing our terms (such as determining free trial eligibility);
• analyze and understand our audience, improve our service (including our user interface experiences) and optimize content selection, recommendation algorithms and delivery;
• communicate with you concerning our service (for example by email, push notifications text messaging, and online messaging channels), so that we can send you news about Zork Entertainment, details about new features and content available on Zork Entertainment, and special offers, promotional announcements, and consumer surveys, and to assist you with operational requests such as password reset requests. Please see the "Your Choices" section of this Privacy Statement to learn how to set or change your communications preferences.
Disclosure of Information
We disclose your information for certain purposes and to third parties, as described below:
• Service Providers:
We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users' interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information and to have them process such information for us in accordance with our instructions, privacy policies and other relevant confidentiality and security measures.
• Promotional offers:
We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.
• Protection of Zork Entertainment and others:
Additionally, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, customer information may be transferred to Zork Entertainment's successor or assignee, if permitted by and done in accordance with applicable law.
A cookie is a small data file that Zork Entertainment transfers to users’ computer’s hard disk, generally to quickly identify a user's computer and to "remember" things about the user's visit, such as the user’s preferences or a user’s name and password. The Service sends cookies to users’ computers when users access or view content of an Zork Entertainment game. Information contained in a cookie may be linked to users’ personal information for purposes such as improving the quality of our service, tailoring recommendations to users’ interests, and making the Service easier to use. Users can disable cookies at any time, although users may not be able to access or use features of the Service.
The Service may contain links to other websites. The fact that the Service links to a website or presents a banner ad or other type of advertisement does not mean that Zork Entertainment endorses or authorizes that third party, nor is it a representation of our affiliation with that third party. Zork Entertainment is in no way responsible for the privacy policies of these other websites to which users choose to access from the Service. Please be sure to read the privacy policies of those websites when exiting the Service.
Advertising identifiers are similar to cookies and are found on many mobile devices and tablets (for example, the "Identifier for Advertisers" (or IDFA) on Apple iOS devices and the "Google Advertising ID" on Android devices), and certain streaming media devices. Like cookies, advertising identifiers are used to make online advertising more relevant.
Changing or Deleting Users’ Information
Users may review, update, correct or delete any personal information by changing the applicable information in users’ profile page. If users completely delete all this information, users’ account may become deactivated. If users would like Zork Entertainment to delete their records in Zork Entertainment’s system, please contact Zork Entertainment and Zork Entertainment will attempt to accommodate users’ request if Zork Entertainment is not legally obligated to retain the record.
Zork Entertainment has put in place reasonable technical and organizational measures designed to secure users’ personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, Zork Entertainment cannot guarantee that unauthorized third parties will never be able to overcome those measures or use users’ personal information for improper purposes. Also please note that email and messaging systems are not considered secure, so Zork Entertainment discourages users from sending Zork Entertainment personal information through these mediums.
Policy Regarding Children
The Service is not geared toward children under the age of 13 and Zork Entertainment does not knowingly collect personal information from children under the age of 13. If users are under 13, they may use and access Zork Entertainment’s game only with the involvement of a parent or guardian. If a parent believes that his or her child has submitted personal information to Zork Entertainment, he or she can contact us through e-mail listed below. If Zork Entertainment learns that a child under 13 has provided Zork Entertainment with personal information Zork Entertainment will delete such information from its files as quickly as possible. Zork Entertainment recognizes the importance of safeguarding the privacy of children and encourages parents to check and monitor their children's use of online activities regularly.